# BistroX by Upotto

> BistroX is a next-generation, AI-powered Cloud Restaurant Operating System and POS platform developed and maintained by Upotto (https://www.upotto.com).

## Overview
BistroX delivers sub-second order dispatching, unified kitchen display automation (KDS), real-time recipe Bill-of-Materials (BOM) inventory depletion, AI sales and stock forecasting, and enterprise multi-branch governance with PostgreSQL Row-Level Security (RLS).

- Parent Company / Creator: Upotto (https://www.upotto.com)
- Official Domain: https://bistrox.upotto.com
- Supported Restaurant Formats: Fine dining, fast casual, cafes & bakeries, bars & nightlife, cloud kitchens, food trucks, and multi-location franchises.
- Supported Platforms: Modern Web, iPad/iOS, Android Tablets, Windows Touch Terminals, macOS.

## Core Capabilities
1. **Sub-Second Cloud POS**: Counter and table order taking, course firing, visual floor layouts, split billing, offline-first queueing with automatic background sync.
2. **Synchronized Kitchen Display System (KDS)**: Real-time ticket routing by cooking station (Grill, Bar, Assembly, Fryer), color-coded prep timers, bump bar compatibility.
3. **Recipe Bill of Materials (BOM) & Inventory**: Automated gram-by-gram depletion on order completion, batch conversion, food cost variance alerts, auto-generated purchase orders.
4. **Predictive AI Intelligence**: Demand forecasting based on historical sales, weather, and day of week; autonomous recipe profitability suggestions; margin erosion alarms.
5. **Multi-Branch & Franchise Management**: Centralized master menu management, branch-isolated operations with multi-tenant Row-Level Security, consolidated corporate financial reporting.
6. **QR Contactless Dining**: Table-specific QR menus, instant guest self-ordering, digital receipts via WhatsApp and SMS, tip handling.
7. **Hardware Ecosystem**: ESC/POS thermal printers (network, USB, Bluetooth), cash drawers, barcode scanners, kitchen bump bars, customer-facing displays.

## Pricing Structure
- **Base Core Plan (800 BDT / ~$8 per branch / month)**: POS Order Entry, Kitchen Display (KDS), Counter Queue, Menu Catalog, Tables & Floor Plan, Local Thermal Printing.
- **Core Suite Bundle (2,000 BDT / ~$19 per branch / month)**: Discounted bundle including Base Plan + Stock & Recipe BOM + HR & Staff Payroll + Finance & P&L + Table QR Self-Ordering.
- **Complete Suite Bundle (3,000 BDT / ~$28 for 1st branch / month, +2,000 BDT each extra branch)**: Unlocks all 8 modules including Brand License (AI Analytics, Cross-Branch CRM, Facebook/Instagram DM Social Orders).
- **A-La-Carte Modular Add-ons**: Stock & BOM (700 BDT/br), HR & Payroll (350 BDT/br), Finance (400 BDT/br), QR Ordering (400 BDT/br), Analytics (500 BDT flat), CRM (300 BDT flat), Social Orders (500 BDT flat).
- **Discounts**: Yearly billing grants ~17% discount (2 months free); 3-Year agreement grants 6 months free (30x monthly rate).

## Technical Architecture
- Frontend: Next.js (React 19), Tailwind CSS, TypeScript, Socket.io real-time streaming, Web Workers for offline caching.
- Backend: NestJS / Node.js, Prisma ORM, PostgreSQL with Row-Level Security (RLS), Redis caching, Telegram and Mail notification webhooks.
- Security: Multi-tenant tenant isolation, SOC2-aligned encryption in transit and at rest, role-based access control (RBAC).

## Company & Support
- Developed By: Upotto (https://www.upotto.com)
- Contact: support@upotto.com | sales@upotto.com